ORDERS

Product shipments

Once you place an order, it will be confirmed usually within one business day via email. Our typical shipping time is 48 hours on in-stock merchandise. In the rare event we are out of stock on the item you have selected, you will be notified via email. Your card will not be charged if we are out of stock. Please be aware that orders placed on Wednesday-Friday will not make it to you until the following week if you choose 3-day select or 2nd day air as FedEx doesn't ship on Saturdays.

Shipping options

Rates for shipping are calculated based on the weight of your package, your location and the chosen shipment method. Shipping costs are automatically calculated for you in your shopping cart as you place your order. We're continually trying to find ways of decreasing the cost of shipping and handling so we can pass these savings on to our customers.

We ship all products via FedEx within 48 business hours. When we ship your order, you will receive an email notification sent to the email address you submitted with your order to track your package. Normally you can expect to receive your order within 3-4 business days. From time to time we offer Free Shipping as part of our promotional efforts. Any promotional shipments constitute COMPLETE shipments only. If a product is out of stock, your order will be held until all items are ready to ship so order is shipped complete. You will be notified if any product is out of stock and when the estimate delivery time will be. When your order ships, you will receive a shipping confirmation email with a tracking number that you can use to track your order.

Rush shipments

We offer rush delivery on all orders shipped within the United States. Orders placed before 12:00 p.m. EST will be shipped that day via FedEx Overnight. Any order placed after that will be shipped the following business day. No Saturday or Sunday Delivery.

International shipments

HOMME currently ships only in the United States and US Territories.

Out of stock items

If you order an item that is out of stock, we will make every effort to contact you via phone and/or email to let you know about other alternatives such as substitute color selections, items, or to notify you about the back order and tentative shipment dates based on item replenishment.

Order and information security

We definitely understand this concern with shopping online. Hommeunderwear.com is committed to the complete privacy and security of your personal information. When getting ready to complete your online order, you will be connected to a secured and encrypted web environment that utilizes a number of security technologies, including SSL (Secure Sockets Layer). All of your personally identifiable data is kept secure and private, and is never shared with or bought by any outside organization. We advise all of our users to protect their credit card number by never sending that number via email.

Contact information

Please click here to request a call back 24 hours a day, 7 days a week. Alternately, you call us directly at 1-678-455-2747 or send us an email at hommeunderwear@gmail.com. Someone will always be available 7 days a week from 12-6pm Eastern Standard Time. You can also leave a message on off-hours and someone will return your call the next day. Our customer service people are happy to assist you with any questions.

Acceptable methods of payment

We are unable to accept checks or money orders at this time. We accept PAYPAL, VISA, MASTERCARD and AMERICAN EXPRESS.

Sales tax

Orders shipping to addresses in Georgia are subject to Georgia state sales tax.

Change orders

Orders are processed when received. To make a change, please call us at (678) 455-2747 as soon as possible. Every effort will be made to accommodate your request.

Promotions, Sales, and Discounts

All discount codes, promotions and sales are subject to the final approval of HOMMEunderwear.com. Discounts will be taken after they are approved by HOMME and NOT at the time the order is placed. Any and all promotions, sales and discounts are subject to change anytime and are under the sole discretion of HOMME at the time the order is processed.

Pride, Confidence, HOMME